Veterinary Client Services Manager – Emergency & Specialty

Inspire Health Alliance; California; Hybride; USD 44 000 - 60 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k and retirement planning

Paid time off and floating holidays

Parental leave

Résumé du poste

BluePearl Pet Hospital in the United States seeks a Client Service Manager for our emergency and specialty hospital. The role oversees day-to-day client service operations under supervision of the Practice Manager or Area Leader.

The position requires an Associate degree or equivalent and 3–5 years of experience managing teams in complex settings, with a focus on premier client service and patient care. This role is not eligible for visa sponsorship.

Qualifications

• Minimum 3–5 years of success managing professionals in complex organizations.
• Associate degree in related field preferred.
• Experience in veterinary/human medicine, hospitality, or client services.

Responsabilités

• Coach client service associates to be proactive in addressing client services and escalation.
• Schedule client service staff to meet/exceed needs each shift.
• Serve as link between client, patient and caregivers; provide feedback to co-managers.
• Participate in hospital management team and support process improvements.
• Collaborate with recruiter for new hire selection or internal transfers.

Connaissances

Leadership

Time management

Staff scheduling

Coaching

Formation

Associate degree or equivalent

Description du poste

BluePearl Pet Hospital in the United States seeks a Client Service Manager for our emergency and specialty hospital. The role oversees day-to-day client service operations under supervision of the Practice Manager or Area Leader.

The position requires an Associate degree or equivalent and 3–5 years of experience managing teams in complex settings, with a focus on premier client service and patient care. This role is not eligible for visa sponsorship.