Veterinary Client Services Liaison: Front Desk & Billing

University of Missouri - Columbia; Columbia Township (MO); In loco; USD 23.000 - 26.000; Tempo pieno

Descrizione del lavoro

The University of Missouri - Columbia's College of Veterinary Medicine is seeking a Customer Service Representative to join the Veterinary Health Center's Client Services Team as a Customer Service Liaison. The role combines client account and payment responsibilities with front desk reception to support emergency admissions and ensure excellent service during visits.

You will greet clients, manage the front desk, handle payments, enter data in the electronic medical record system, and

Competenze

• High School Diploma or equivalent.
• Minimum three years of customer service or clerical experience.
• Ability to operate a personal computer.

Mansioni

• Greet clients and patients in a friendly, professional manner.
• Manage front desk operations with focus on emergency check-ins.
• Enter and verify client/patient information in the EMR.
• Process payments and reconcile the cash register.
• Coordinate communication between clients and clinicians.
• Support multiple tasks in a fast-paced environment.

Conoscenze

Customer service

Clerical experience

Computer literacy

Formazione

High School Diploma or equivalent

Strumenti

Electronic Medical Record (EMR) system

Descrizione del lavoro

The University of Missouri - Columbia's College of Veterinary Medicine is seeking a Customer Service Representative to join the Veterinary Health Center's Client Services Team as a Customer Service Liaison. The role combines client account and payment responsibilities with front desk reception to support emergency admissions and ensure excellent service during visits.

You will greet clients, manage the front desk, handle payments, enter data in the electronic medical record system, and