Evening Veterinary Front Desk & Call Center Specialist

University of Minnesota; Saint Paul (MN); On-site; USD 32,965 - 34,247; Full time

Benefits offered by this job

Competitive wages

Paid holidays

Excellent retirement plans

Job summary

The University of Minnesota is seeking a dedicated Customer Contact Center Representative for its Veterinary Medical Center. Responsible for ensuring excellent client service, the role includes greeting clients, scheduling appointments, and effectively managing client interactions.

The ideal candidate will have a high school diploma, strong interpersonal skills, and experience in customer service. Proficiency in Microsoft Office is required. This full-time position offers competitive pay and benefits.

Qualifications

• 2 years of clerical office or medical scheduling experience.
• Experience with high volume telephone and face-to-face service.
• Proficient in Microsoft Office and Google platforms.

Responsibilities

• Greet and assist clients at the Veterinary Medical Center.
• Answer calls and process scheduling requests.
• Maintain accurate electronic medical records.

Skills

Customer service

Attention to detail

Interpersonal skills

Multi-tasking

Education

High School diploma / GED

Tools

Microsoft Office

Google platform

Job description

The University of Minnesota is seeking a dedicated Customer Contact Center Representative for its Veterinary Medical Center. Responsible for ensuring excellent client service, the role includes greeting clients, scheduling appointments, and effectively managing client interactions.

The ideal candidate will have a high school diploma, strong interpersonal skills, and experience in customer service. Proficiency in Microsoft Office is required. This full-time position offers competitive pay and benefits.