Evening Veterinary Front Desk & Patient Services Specialist

University of Missouri-Columbia; Columbia Township (MO); On-site; USD 2,066,000 - 2,617,000; Part time

Benefits offered by this job

University benefits

Medical

Dental

Vision plans

Retirement

Paid time off

Disability insurance

Paid parental leave

Paid caregiver leave

Educational fee discounts

Job summary

University of Missouri-Columbia in Missouri is seeking a Part-Time Front Desk Attendant and Patient Service Representative for the Veterinary Health Center. The role focuses on evening client services, handling emergency communications, patient check-in, payments, and coordinating between clients and medical staff.

The position requires strong customer service skills, ability to work under pressure, and a professional demeanor.

Qualifications

• High School Diploma or equivalent.
• At least three years of customer service or clerical experience.
• Ability to operate a PC.

Responsibilities

• Receive emergency cases and page trauma/emergency personnel as needed.
• Maintain front desk receptionist duties to schedule and admit patients to the Veterinary Health Center.
• Greet clients, verify information, register patients in the hospital system.
• Answer hospital emergency line and route calls appropriately.
• Handle payments and process transactions.

Skills

Customer service

Clerical experience

Communication

Professionalism

Attention to detail

Stress management

Education

High School Diploma or equivalent

Tools

Personal computer

Job description

University of Missouri-Columbia in Missouri is seeking a Part-Time Front Desk Attendant and Patient Service Representative for the Veterinary Health Center. The role focuses on evening client services, handling emergency communications, patient check-in, payments, and coordinating between clients and medical staff.

The position requires strong customer service skills, ability to work under pressure, and a professional demeanor.