Veterinary Client Services Lead - Flexible Hours & PTO

Bear Creek Animal Hospital; Wentzville (MO); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Job summary

Bear Creek Animal Hospital is seeking a Client Service Representative (CSR) to deliver an exceptional client experience in a busy veterinary practice. You will manage reception, appointments, records, and payments while maintaining a friendly and professional demeanor with clients and patients.

Ideal candidates will have high school diploma, weekend availability, and prior veterinary experience. The role includes OSHA PPE adherence and opportunities for growth within the practice.

Qualifications

• High school diploma or equivalent is required.
• Weekend availability is required.
• Prior veterinary experience is preferred.
• OSHA safety practices including PPE are expected.

Responsibilities

• Manage front desk, appointments, and client communication.
• Maintain accurate client/patient records and files.
• Process payments and manage daily cash handling.
• Greet clients/patients with a warm, professional demeanor.
• Assist in day-to-day clinic operations and emergencies as needed.

Skills

Patience & Compassion

Collaboration & Teamwork

Communicating

Active Listening

Organization Skills

Client Satisfaction

Education

High school diploma or equivalent

Job description

Bear Creek Animal Hospital is seeking a Client Service Representative (CSR) to deliver an exceptional client experience in a busy veterinary practice. You will manage reception, appointments, records, and payments while maintaining a friendly and professional demeanor with clients and patients.

Ideal candidates will have high school diploma, weekend availability, and prior veterinary experience. The role includes OSHA PPE adherence and opportunities for growth within the practice.