Part-Time Pet Care & Client Services Specialist

National Veterinary Associates; Geneva (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Valley Animal Hospital is seeking a Part-Time Customer Service Representative to support client and patient services. The CSR will handle calls, schedule appointments, maintain records, and process payments while upholding hospital standards and patient advocacy.

We value teamwork and a welcoming environment where staff collaborates across departments to ensure exceptional client and patient experiences and open communication for questions or concerns.

Qualifications

• Must handle multiple tasks efficiently and calmly.
• Strong telephone communication and client-facing skills.
• Basic veterinary knowledge helpful for client questions.
• Competitive computer skills, Vetcove knowledge a plus.

Responsibilities

• Answer phone calls and schedule appointments.
• Maintain accurate client and patient information.
• Process payments and assist with triage as needed.

Skills

Multi Task

Telephone Skills

Client Communication Skills

Veterinary Knowledge

Computer Skills

Tools

Vetcove

Job description

Valley Animal Hospital is seeking a Part-Time Customer Service Representative to support client and patient services. The CSR will handle calls, schedule appointments, maintain records, and process payments while upholding hospital standards and patient advocacy.

We value teamwork and a welcoming environment where staff collaborates across departments to ensure exceptional client and patient experiences and open communication for questions or concerns.