Veterinary Client Service Coordinator: Elevate Pet Care

Banfield Pet Hospital; Watchung (NJ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Paid Time Off

Education Allowance

Job summary

Banfield Pet Hospital in Watchung, NJ is seeking a Client Service Coordinator to help manage client and pet flow, coordinate care with the veterinary team, and ensure a welcoming, efficient hospital environment. The role emphasizes educating clients about wellness plans, home care, and services while supporting retail and appointment activities.

Weekend hours are required, and bilingual Spanish is preferred but not required.

Qualifications

• High School Diploma or equivalent preferred.
• Must be at least 18 years old to perform duties involving radiography (x-ray).
• One year related experience preferred with customer service.

Responsibilities

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Actively recruit new clients and route flow to ensure superior client care.
• Maximize the number of pets seen by a productive hospital operation.
• Provide professional, efficient and exceptional service at all times.
• Educate clients about Optimum Wellness Plans, preventative care and hospital services.

Education

High School Diploma or equivalent

Job description

Banfield Pet Hospital in Watchung, NJ is seeking a Client Service Coordinator to help manage client and pet flow, coordinate care with the veterinary team, and ensure a welcoming, efficient hospital environment. The role emphasizes educating clients about wellness plans, home care, and services while supporting retail and appointment activities.

Weekend hours are required, and bilingual Spanish is preferred but not required.