Veterinary Client Experience Specialist

National Veterinary Associates; Portland (ME); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Continuing education

Job summary

Back Cove Animal Hospital in Portland, ME is seeking an experienced veterinary client care specialist to join our 5-doctor team in a modern, paper-less facility with digital radiology and in-house lab.

You will welcome clients and patients, manage phone lines and emails, schedule appointments, process payments, and help maintain a clean reception area. Flexible Saturdays and a positive, energetic attitude are required.

Qualifications

• Positive attitude and strong communication skills.
• Ability to multitask and work on a computer.
• Experience in a veterinary hospital preferred (2+ years).

Responsibilities

• Provide exceptional client experience
• Greet clients and pets
• Answer multiple phone lines
• Manage client communications via email
• Schedule appointments
• Process payments
• Keep reception area clean and presentable

Skills

Excellent communication

Multi-tasking

Customer service

Computer proficiency

Job description

Back Cove Animal Hospital in Portland, ME is seeking an experienced veterinary client care specialist to join our 5-doctor team in a modern, paper-less facility with digital radiology and in-house lab.

You will welcome clients and patients, manage phone lines and emails, schedule appointments, process payments, and help maintain a clean reception area. Flexible Saturdays and a positive, energetic attitude are required.