Veterinary Client Care Specialist - Growth & Benefits

NVA General Practice; Portland (ME); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Vision insurance

Life insurance

Paid time off

Relocation assistance

Retirement plan

Job summary

Back Cove Animal Hospital in Portland, ME is seeking an experienced veterinary client care specialist to join our 5-doctor veterinary hospital. We are a compassionate and progressive team in a modern facility near the Back Cove Trail, designed for the well-being of employees, clients, and patients.

You will provide exceptional client experiences, greet clients and their pets, manage calls, emails, appointments, and payments, and help keep reception clean and organized.

Qualifications

• 2+ years of experience in a veterinary hospital
• Flexible schedule; able to work 1-2 Saturdays per month

Responsibilities

• Providing an exceptional client experience
• Greeting clients and pets
• Managing multiple phone lines
• Managing client communications through email
• Scheduling appointments
• Processing payments
• Maintaining a clean and presentable reception area

Skills

Customer service

Communication

Phone handling

Email communications

Education

High school or equivalent

Tools

Computer proficiency

Job description

Back Cove Animal Hospital in Portland, ME is seeking an experienced veterinary client care specialist to join our 5-doctor veterinary hospital. We are a compassionate and progressive team in a modern facility near the Back Cove Trail, designed for the well-being of employees, clients, and patients.

You will provide exceptional client experiences, greet clients and their pets, manage calls, emails, appointments, and payments, and help keep reception clean and organized.