Veterinary Client Experience Specialist

Birch Bark Veterinary Clinic; Gilford (NH); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Health insurance

Paid time off

Training & development

Job summary

Birch Bark Veterinary Clinic in Gilford, NH is seeking a compassionate Client Service Representative. This role is vital as the first point of contact for clients, ensuring a warm and professional experience.

The candidate should have proven customer service experience, excellent communication skills, and a positive attitude. Responsibilities include managing phone systems, scheduling appointments, and maintaining client records. This position offers full-time or part-time opportunities and emphasizes teamwork and accountability within a supportive culture.

Qualifications

• Proven customer service experience required.
• Veterinary or medical service experience preferred.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Provide professional service to clients in person and by phone.
• Schedule appointments balancing urgency and availability.
• Maintain client and patient records accurately.
• Manage a high-volume phone system.

Skills

Customer service experience

Excellent communication skills

Multitasking

Problem-solving skills

Compassion for animals

Tools

Computer system usage (ezyVet preferred)

Job description

Birch Bark Veterinary Clinic in Gilford, NH is seeking a compassionate Client Service Representative. This role is vital as the first point of contact for clients, ensuring a warm and professional experience.

The candidate should have proven customer service experience, excellent communication skills, and a positive attitude. Responsibilities include managing phone systems, scheduling appointments, and maintaining client records. This position offers full-time or part-time opportunities and emphasizes teamwork and accountability within a supportive culture.