Veterinary Client Experience Specialist

VCA Animal Hospitals; Sterling (MA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Career development programs

Free mental health and wellness subscriptions

Competitive wage

Medical, dental & vision insurance

Generous pet care discounts

401(k)

Job summary

A veterinary healthcare provider in Sterling, MA is looking for a part-time Client Service Representative to join their dedicated team. The role involves creating a positive environment for clients and patients, handling scheduling and client inquiries, and maintaining medical records. A successful candidate will have a customer service background and excellent communication skills. The position offers competitive compensation and a robust benefits package including medical, dental, and pet care discounts, among others.

Qualifications

• Experience in customer service or client interaction preferred.
• Excellent communication skills are essential.
• Ability to handle stressful situations with calmness.

Responsibilities

• Greet visitors and manage client interactions.
• Schedule and confirm appointments efficiently.
• Manage medical records and hospital maintenance.

Skills

Customer service

Communication

Problem-solving

Job description

A veterinary healthcare provider in Sterling, MA is looking for a part-time Client Service Representative to join their dedicated team. The role involves creating a positive environment for clients and patients, handling scheduling and client inquiries, and maintaining medical records. A successful candidate will have a customer service background and excellent communication skills. The position offers competitive compensation and a robust benefits package including medical, dental, and pet care discounts, among others.