Veterinary Client Experience Specialist

National Veterinary Associates; Brentwood (MD); On-site; USD 23,419 - 33,062; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Paid time off

Job summary

National Veterinary Associates is seeking a Customer Service Representative for their busy AAHA-accredited practice in Brentwood, Maryland. The role includes client interaction, handling payments, and managing phone lines with a focus on excellent customer service.

Ideal candidates will have a minimum of one year of veterinary receptionist experience and two years in a customer service role. NVA offers a comprehensive benefits package including medical, dental, vision, and a 401k. Join a team that treats each other like family!

Qualifications

• 1 year minimum experience as a Veterinary Receptionist.
• 2+ years Customer Service experience in any industry.

Responsibilities

• Provide excellent client experiences and manage incoming calls.
• Handle payments and documentation in practice management software.
• Monitor client waiting area and maintain cleanliness.

Skills

Veterinary Receptionist experience

Customer Service

Computer proficiency

Job description

National Veterinary Associates is seeking a Customer Service Representative for their busy AAHA-accredited practice in Brentwood, Maryland. The role includes client interaction, handling payments, and managing phone lines with a focus on excellent customer service.

Ideal candidates will have a minimum of one year of veterinary receptionist experience and two years in a customer service role. NVA offers a comprehensive benefits package including medical, dental, vision, and a 401k. Join a team that treats each other like family!