Veterinary Client Experience Host

modernanimal; Addison (TX); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Excellent medical, vision & dental coverage

401k savings plan with company match

Flexible time off & paid parental leave

Free membership for pets

Continuing education allowance

Uniform allowance

Access to mental health services

Job summary

Modern Animal, located in Addison, Texas, is seeking a skilled Veterinary Customer Service Representative, known internally as Hosts. This position serves as the first point of contact for clients, facilitating appointments and ensuring an exceptional experience.

Ideal candidates possess strong communication skills, a passion for customer service, and the ability to work closely with veterinary teams. The role includes responsibilities such as marketing outreach and being an ambassador for the Modern Animal brand.

Qualifications

• Exceptional verbal and written communication skills.
• Passion for customer service and strong work ethic.
• Adaptability with a friendly disposition.

Responsibilities

• Facilitating member appointments and ensuring clinic cleanliness.
• Partnering with the marketing team for community events.
• Acting as a brand ambassador for Modern Animal.

Skills

Exceptional verbal and written communication skills

Passion for customer service

Strong work ethic with emphasis on organization

Adaptability and open-mindedness

Team player mentality

Ability to anticipate needs

Job description

Modern Animal, located in Addison, Texas, is seeking a skilled Veterinary Customer Service Representative, known internally as Hosts. This position serves as the first point of contact for clients, facilitating appointments and ensuring an exceptional experience.

Ideal candidates possess strong communication skills, a passion for customer service, and the ability to work closely with veterinary teams. The role includes responsibilities such as marketing outreach and being an ambassador for the Modern Animal brand.