Veterinary Client Experience Host

modernanimal; Los Angeles (CA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Medical coverage

401k savings plan

Flexible time off

Free membership for pets

Continuing education allowance

Mental health services access

Job summary

Modern Animal in Los Angeles seeks a Veterinary Customer Service Representative, internally known as Hosts, to enhance both client and veterinary experiences. Responsibilities include facilitating appointments, maintaining clinic cleanliness, and engaging in local marketing efforts.

The ideal candidate will have strong communication skills, a passion for customer service, and a team-oriented approach. This role offers a range of benefits including medical coverage, a 401k plan, and flexibility in time off.

Qualifications

• Exceptional verbal and written communication skills.
• Passion for customer service.
• Strong work ethic with an emphasis on organization.

Responsibilities

• Facilitating member appointments.
• Working closely with technology.
• Acting as a liaison between our in-clinic team and clients.

Skills

Verbal communication

Written communication

Customer service

Organization

Adaptability

Team player mentality

Job description

Modern Animal in Los Angeles seeks a Veterinary Customer Service Representative, internally known as Hosts, to enhance both client and veterinary experiences. Responsibilities include facilitating appointments, maintaining clinic cleanliness, and engaging in local marketing efforts.

The ideal candidate will have strong communication skills, a passion for customer service, and a team-oriented approach. This role offers a range of benefits including medical coverage, a 401k plan, and flexibility in time off.