Veterinary Client Experience Host

modernanimal; West Hollywood (CA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Medical, vision, & dental coverage

401k with company match

Flexible time off & paid parentalLeave

Free pet membership & discounts on ser

Uniform allowance

Free One Medical membership

Job summary

Modern Animal is seeking Hosts who will be the first point of contact, delivering a phenomenal experience to clients and veterinary staff. You’ll collaborate with our team, facilitate appointments, and keep the clinic clean while staying active and capable of lifting packages.

We value exceptional communication, passion for customer service, organization, and the ability to anticipate needs of clinicians. You’ll thrive in a collaborative environment that supports growth, flexibility, and a

Qualifications

• Excellent verbal and written communication skills.
• Passion for customer service.
• Strong work ethic with an emphasis on organization.
• Adaptability and open-mindedness.
• Team player mentality and a friendly disposition.
• Ability to anticipate the needs of veterinarians and paraprofessionals.
• Willingness to grow and adapt.
• Inclination to embrace change and work together to build an optimal solution for all.

Responsibilities

• Facilitate member appointments.
• Work closely with technology.
• Act as a liaison between in-clinic team and clients.
• Ensure clinic cleanliness.
• Stay active, including moving and lifting packages.

Skills

Verbal communication

Written communication

Customer service

Work ethic

Adaptability

Team player

Proactive support for vets

Willingness to learn

Tools

Technology collaboration

Job description

Modern Animal is seeking Hosts who will be the first point of contact, delivering a phenomenal experience to clients and veterinary staff. You’ll collaborate with our team, facilitate appointments, and keep the clinic clean while staying active and capable of lifting packages.

We value exceptional communication, passion for customer service, organization, and the ability to anticipate needs of clinicians. You’ll thrive in a collaborative environment that supports growth, flexibility, and a