Veterinary Client Experience Coordinator

Marsveterinary; Boston (MA); On-site; USD 23,322 - 29,797; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) with company match)

Paid Time Off and Holidays

Continuing Education Allowance

Three Free Optimum Wellness Plans for Pets

Job summary

A leading veterinary care provider is seeking a Client Service Coordinator in Boston, MA. This role requires strong leadership and communication skills to drive client and pet flow through the hospital, ensure exceptional service, and educate clients about pet health services. Ideal candidates will possess excellent multi-tasking and problem-solving abilities. The position offers a competitive pay range of $16.93 to $21.63 hourly along with comprehensive benefits, including medical, dental, and 401(k) plans.

Qualifications

• Ability to multi-task efficiently under distracting conditions.
• Strong written and verbal communication skills.
• Demonstrates systematic organizational ability.
• Strong problem-solving skills to translate issues into solutions.
• Consistently provides attentive and courteous client service.

Responsibilities

• Drive flow of clients and pets through the hospital effectively.
• Recruit new clients to promote hospital services.
• Ensure superior client care and maximize productivity.
• Educate clients on wellness plans and pet health.
• Manage finances accurately with proper procedures.

Skills

Leadership

Customer focus

Communication skills

Time management

Problem solving skills

Job description

A leading veterinary care provider is seeking a Client Service Coordinator in Boston, MA. This role requires strong leadership and communication skills to drive client and pet flow through the hospital, ensure exceptional service, and educate clients about pet health services. Ideal candidates will possess excellent multi-tasking and problem-solving abilities. The position offers a competitive pay range of $16.93 to $21.63 hourly along with comprehensive benefits, including medical, dental, and 401(k) plans.