Client Experience Coordinator, Veterinary Clinic

VCA Inc.; Northborough (MA); On-site; USD 23,322 - 29,797; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Paid Time Off and Holidays

Continuing Education Allowance

Flex Spending Accounts (FSA)

Job summary

VCA Inc. in Northborough, Massachusetts, is seeking a Client Service Coordinator to enhance client and pet experiences at the hospital. This role is crucial in ensuring smooth operations and superb service, as you welcome clients, handle documentation, and educate pet owners.

The ideal candidate will have a strong background in customer service, preferably in veterinary settings, and will work efficiently to maximize the clinic's success.

Competitive pay ranging from $16.93 to $21.63 hourly, alongside comprehensive benefits.

Qualifications

• Experience in a customer service role, preferably in veterinary or healthcare settings.
• Ability to manage finances and ensure accurate balances.
• Strong communication skills to educate and assist clients.

Responsibilities

• Drive client and pet flow through the hospital.
• Promote hospital services and educate clients.
• Assist clients with documentation and service.

Skills

Client communication

Pet care knowledge

Financial management

Administrative tasks

Customer service

Job description

VCA Inc. in Northborough, Massachusetts, is seeking a Client Service Coordinator to enhance client and pet experiences at the hospital. This role is crucial in ensuring smooth operations and superb service, as you welcome clients, handle documentation, and educate pet owners.

The ideal candidate will have a strong background in customer service, preferably in veterinary settings, and will work efficiently to maximize the clinic's success.

Competitive pay ranging from $16.93 to $21.63 hourly, alongside comprehensive benefits.