Pet Care Client Experience Coordinator

Banfield Pet Hospital; Town of Troy (WI); On-site; USD 22,262 - 28,461; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Paid Time Off and Holidays

Continuing Education Allowance

Three Free Optimum Wellness Plans for Pets

Job summary

A leading veterinary healthcare provider in Wisconsin is seeking a Client Service Coordinator who will drive client and pet flow through the hospital. The role requires excellent communication and customer service skills, supporting the veterinary medical team to maximize productivity. Candidates must have a high school diploma and relevant experience. This position offers a competitive hourly wage and comprehensive benefits, reflecting a commitment to employee well-being and professional growth.

Qualifications

• 1 year of related experience required with customer service preferred.
• Medical background with medical terminology training is preferred.
• Must be at least 18 years old for radiography duties.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Educate clients about wellness plans and preventative care.
• Manage finances and maintain accurate balances.

Skills

Leadership

Customer Focus

Communication Skills

Client Service Skills

Organizational ability

Education

High School Diploma or equivalent preferred

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

A leading veterinary healthcare provider in Wisconsin is seeking a Client Service Coordinator who will drive client and pet flow through the hospital. The role requires excellent communication and customer service skills, supporting the veterinary medical team to maximize productivity. Candidates must have a high school diploma and relevant experience. This position offers a competitive hourly wage and comprehensive benefits, reflecting a commitment to employee well-being and professional growth.