Veterinary Client Experience Coordinator

Banfield Pet Hospital; San Diego (CA); On-site; USD 23,322 - 29,797; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid Time Off

Continuing Education Allowance

Legal Plan

Commuter Benefits

Discounts on products and services

Three Free Optimum Wellness Plans for Pets

Job summary

A leading veterinary service provider in San Diego seeks a Client Service Coordinator to enhance client experience and streamline hospital operations. The ideal candidate will excel in communication, multitasking, and providing exceptional service to both clients and their pets. Key responsibilities include promoting hospital services, educating clients on wellness plans, and maintaining financial accuracy. This full-time role values strong customer focus and requires flexibility in working hours to accommodate client needs, including weekends. Competitive pay and benefits offered.

Qualifications

• Strong customer service skills required for managing client interactions.
• Excellent communication skills, both verbal and written, in English.
• Ability to multi-task while providing exceptional client care.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Actively promote hospital services and engage clients.
• Educate clients about pet health needs and operational processes.

Skills

Customer Focus

Communication Skills

Client Service Skills

Time Management

Problem Solving

Education

High School Diploma or equivalent

Job description

A leading veterinary service provider in San Diego seeks a Client Service Coordinator to enhance client experience and streamline hospital operations. The ideal candidate will excel in communication, multitasking, and providing exceptional service to both clients and their pets. Key responsibilities include promoting hospital services, educating clients on wellness plans, and maintaining financial accuracy. This full-time role values strong customer focus and requires flexibility in working hours to accommodate client needs, including weekends. Competitive pay and benefits offered.