Veterinary Client Concierge – Flexible Hours & Growth

Innovetive Petcare; Austin, Northern (TX, KY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental Insurance

Vision insurance

Employee discounts

Flexible schedules

401K with company match

Training and Career development

Job summary

Innovetive Petcare in Austin, Texas seeks a Veterinary Client Service Representative to join our reception team. You will provide friendly patient and client care, answer phones, schedule appointments, and collect medical history under the guidance of veterinarians.

This full-time position offers competitive hourly pay ($17.00–$19.00) and benefits. You should be able to lift 30–50 pounds, have a high school diploma, and be available on weekends as needed.

Qualifications

• High school diploma or equivalent.
• Weekend availability as needed.
• Ability to lift 30–50 pounds.

Responsibilities

• Provide friendly, quality customer care to patients and clients
• Process invoice payments
• Answer phones, schedule appointments, and obtain all necessary medical history
• Determine the status of the patient’s immunizations and tests
• Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
• Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
• Accurately input data into computer software

Skills

Customer service

Communication

Education

High school diploma

Job description

Innovetive Petcare in Austin, Texas seeks a Veterinary Client Service Representative to join our reception team. You will provide friendly patient and client care, answer phones, schedule appointments, and collect medical history under the guidance of veterinarians.

This full-time position offers competitive hourly pay ($17.00–$19.00) and benefits. You should be able to lift 30–50 pounds, have a high school diploma, and be available on weekends as needed.