Experienced Veterinary Receptionist — Flexible 4‑Day Week + Perks

Vetcor; Austin (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health insurance

Paid parental leave

Paid time off

Employee discounts on pet services

Continuing education allowance

Job summary

North Austin Animal Hospital is seeking an experienced, full-time Veterinary Receptionist who brings creative ideas, critical thinking, exceptional client service, and a passion for pets.

We are a well-established practice committed to outstanding patient care and customer service, part of the Vetcor family. Grow with a supportive team that values collaboration and professional development.

Qualifications

• Previous veterinary reception or veterinary client-service experience.
• A genuine passion for pets and the people who love them.
• Excellent verbal and written communication skills.
• Strong customer-service and interpersonal skills.
• Creative thinking and problem-solving abilities.
• Strong organizational and multitasking skills.

Responsibilities

• Welcome clients and patients with warmth, professionalism, and compassion.
• Answer incoming phone calls and respond to client questions.
• Schedule and coordinate veterinary appointments.
• Check clients and patients in and out efficiently.
• Communicate important information between clients and the medical team.
• Maintain accurate client and patient information.
• Process payments and assist with client transactions.
• Help clients understand hospital services, recommendations, and next steps.
• Recognize potentially urgent concerns and communicate them appropriately to the medical team.

Skills

Veterinary reception experience

Job description

North Austin Animal Hospital is seeking an experienced, full-time Veterinary Receptionist who brings creative ideas, critical thinking, exceptional client service, and a passion for pets.

We are a well-established practice committed to outstanding patient care and customer service, part of the Vetcor family. Grow with a supportive team that values collaboration and professional development.