Veterinary Client Experience Specialist

PAZ Veterinary - West; Austin (TX); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental Insurance

Vision insurance

Paid time off

Flexible schedules

401K with company match

Training and Career development

Job summary

PAZ Veterinary - West in Austin, TX is seeking a veterinary client service representative to join our reception team. You will provide friendly client care, schedule appointments, collect medical history, and coordinate with doctors and technicians to support patient care.

This full-time, on-site role offers a competitive hourly wage of $17–$19 and benefits including health, dental and vision insurance, PTO, 401(k) with company match, plus training and career development opportunities.

Qualifications

• High school diploma or equivalent.
• Weekend availability as needed.
• Must be able to lift 30–50 pounds.

Responsibilities

• Provide friendly, quality customer care to patients and clients
• Process invoices payments
• Answer phones, schedule appointments, and obtain all necessary medical history
• Determine the status of the patient's immunizations and tests
• Communicate with the doctor and technical staff on the patient's arrival and necessary treatments
• Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
• Accurately input data into computer software
• This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*

Skills

Customer service

Data entry

Phone etiquette

Education

High school diploma

Job description

PAZ Veterinary - West in Austin, TX is seeking a veterinary client service representative to join our reception team. You will provide friendly client care, schedule appointments, collect medical history, and coordinate with doctors and technicians to support patient care.

This full-time, on-site role offers a competitive hourly wage of $17–$19 and benefits including health, dental and vision insurance, PTO, 401(k) with company match, plus training and career development opportunities.