Veterinary Client Care Specialist — Make a Difference

All-Pets-Animal-Hospital; Houston (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

All Pets Animal Hospital in Houston is seeking a friendly Customer Service Representative to be the first and last impression for clients and their pets. You will answer phones, schedule appointments, educate clients about services, and maintain accurate records in a supportive, team-focused environment.

We value communication, empathy, and a proactive approach to patient care, with opportunities to grow as the hospital expands.

Qualifications

• Must have strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Comfortable using computers and practice management software.
• Excellent organizational skills and attention to detail.

Responsibilities

• Create exceptional client experiences from check-in to check-out.
• Answer phones, answer inquiries, and schedule appointments.
• Educate pet owners about services and preventive care.
• Maintain accurate medical records and client information.
• Coordinate patient flow with technicians and veterinarians.
• Process payments and balance daily transactions.
• Assist with prescription pick-ups and retail purchases.

Skills

Communication skills

Multitasking

Organizational skills

Attention to detail

Empathy

Education

High School Diploma or GED

Tools

Practice management software

Computer literacy

Job description

All Pets Animal Hospital in Houston is seeking a friendly Customer Service Representative to be the first and last impression for clients and their pets. You will answer phones, schedule appointments, educate clients about services, and maintain accurate records in a supportive, team-focused environment.

We value communication, empathy, and a proactive approach to patient care, with opportunities to grow as the hospital expands.