Veterinary Client Care Specialist Flexible Hours

Heartland Veterinary Partners LLC; Mooresville (NC); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Bonus incentive

Flexible work schedules

Career development

Employee Assistance Program

Employee Referral Program

Job summary

Heartland Veterinary Partners is seeking a Client Service Representative (CSR) to deliver an exceptional client experience at the front desk and support basic clinic administration. The CSR will manage appointments, update client/patient records, handle payments, and support daily workflow with a friendly, professional demeanor.

Successful candidates are organized, compassionate, and able to communicate clearly with clients and team members; weekend work may be required depending on schedule and

Qualifications

• High school diploma or equivalent.
• Previous veterinary experience preferred.
• OSHA safety techniques including proper PPE.

Responsibilities

• Lead practice opening and closing procedures per instructions.
• Maintain reception area and respond to client needs.
• Process cash, checks, and card payments; manage accounts.

Skills

Patience

Compassion

Collaboration

Communication

Active Listening

Organization

Client Satisfaction

Job description

Heartland Veterinary Partners is seeking a Client Service Representative (CSR) to deliver an exceptional client experience at the front desk and support basic clinic administration. The CSR will manage appointments, update client/patient records, handle payments, and support daily workflow with a friendly, professional demeanor.

Successful candidates are organized, compassionate, and able to communicate clearly with clients and team members; weekend work may be required depending on schedule and