Pet Client Services Specialist

Star Valley Veterinary Clinic; Wichita (KS); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Employee pet discount

Job summary

Heartland Animal Hospital in Wichita is seeking a Veterinary CSR to deliver exceptional client service and support patient care. You will greet clients, answer calls, schedule appointments, and manage payments with a friendly, efficient approach.

Experience in a veterinary setting is preferred. You will join a tenured team focused on fear-free practices and ongoing professional development, with a schedule of 15–20 hours per week, including Saturdays.

Qualifications

• Experience in a veterinary setting is preferred.
• Strong communication and problem-solving skills.
• Ability to manage multiple tasks with empathy and efficiency.

Responsibilities

• Greet clients and respond to questions in a friendly, professional manner.
• Answer phones, screen service needs, and schedule appointments.
• Process incoming and outgoing payments and handle mail/email as needed.

Skills

Customer service

Veterinary knowledge

Phone handling

Scheduling

Job description

Heartland Animal Hospital in Wichita is seeking a Veterinary CSR to deliver exceptional client service and support patient care. You will greet clients, answer calls, schedule appointments, and manage payments with a friendly, efficient approach.

Experience in a veterinary setting is preferred. You will join a tenured team focused on fear-free practices and ongoing professional development, with a schedule of 15–20 hours per week, including Saturdays.