Veterinary Client Care Specialist

VCA Animal Hospitals; East Providence (RI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k)

Paid vacation and sick time

Paid parental leave

Headspace mental health resources

Job summary

VCA Povar Animal Hospital in East Providence, RI seeks a full-time Client Service Representative to join our 4-doctor, AAHA-accredited practice. You will be the first point of contact for clients and their pets, ensuring a positive experience and smooth clinic operations.

The ideal candidate has veterinary hospital experience and a commitment to client/patient care. We offer competitive pay and a benefits package in a collaborative, growth-oriented environment.

Qualifications

• Veterinary hospital experience is highly preferred.

Responsibilities

• Greeting visitors and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound follow-up calls.
• Presenting and explaining fees and processing payments.
• Recommending products and services and counseling on pet care.
• Managing medical records and hospital communications.
• Maintaining a clean and organized hospital environment.

Skills

Customer service

Job description

VCA Povar Animal Hospital in East Providence, RI seeks a full-time Client Service Representative to join our 4-doctor, AAHA-accredited practice. You will be the first point of contact for clients and their pets, ensuring a positive experience and smooth clinic operations.

The ideal candidate has veterinary hospital experience and a commitment to client/patient care. We offer competitive pay and a benefits package in a collaborative, growth-oriented environment.