Veterinary Client Care & Scheduling Specialist

AmeriVet Veterinary Partners; Greenwich (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tailored development programs

Mentorship

Career pathing

Competitive pay

401(k) matching

Student loan assistance

Health, dental, vision, life insurance

Mental health resources

Generous paid time off

Job summary

AmeriVet Veterinary Partners is seeking a friendly, client-focused Receptionist to manage front-desk communications and appointment scheduling. You will greet clients, collect accurate information, and coordinate with veterinary staff to ensure smooth daily operations.

You’ll also assist with billing transactions, online store navigation, and promoting current services and promotions to enhance client experience and practice efficiency.

Qualifications

• High school diploma or equivalent required or equivalent work experience.
• Excellent communication and a compassionate, client-focused service mindset.
• Prior customer service experience, preferably in veterinary or healthcare settings.

Responsibilities

• Answer calls and emails promptly with professional, friendly service.
• Schedule appointments based on client needs and veterinarian availability.
• Send appointment reminders, confirmations, and follow-up messages to keep clients informed.

Skills

Customer service

Communication

Scheduling

Empathy

Promotions

Education

High school diploma or equivalent

Tools

Scheduling software

Practice management system

Online payments

Job description

AmeriVet Veterinary Partners is seeking a friendly, client-focused Receptionist to manage front-desk communications and appointment scheduling. You will greet clients, collect accurate information, and coordinate with veterinary staff to ensure smooth daily operations.

You’ll also assist with billing transactions, online store navigation, and promoting current services and promotions to enhance client experience and practice efficiency.