Veterinary Client Care Representative

Pets First Veterinary Clinic; Chicago (IL); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Health insurance

401k and profit sharing

Paid vacation

Sick days

Paid holidays

Uniform allowance

Staff pet discounts

Job summary

Pets First Veterinary Clinic in Chicago’s Lakeview neighborhood seeks a detail-oriented, team-focused veterinary receptionist to join our busy practice. You will greet clients, manage transactions, and handle a multi-line phone system while supporting client communication and education.

The ideal candidate has at least 1 year in the veterinary field, thrives in a fast-paced environment, and can work evenings and weekends. We offer a robust benefits package and staff pet discounts.

Qualifications

• Requires at least 1 year of experience in the veterinary field.
• Experience greeting clients and patients and handling client education.
• Ability to answer a multi-line phone system and respond promptly to messages.

Responsibilities

• Greet clients and patients at the front desk and process transactions.
• Answer phones, respond to texts, emails, and portal requests promptly.
• Maintain front desk and reception areas and coordinate scheduling.
• Support team with client education and efficient hospital flow.

Skills

Customer service

Communication skills

Front desk

Telephone handling

Job description

We are a busy 5-doctor full-service, integrative practice in the Lakeview neighborhood looking for detail and team-oriented veterinary receptionist to join our team. We offer preventative medicine, dentistry, soft-tissue surgery, and some alternative treatments, such as acupuncture and therapeutic cold laser.

Candidates must have at least 1 year of experience in the veterinary field, thrive in a fast-paced environment, and have excellent communication skills with fellow colleagues, clients, and patients. Responsibilities include but are not limited to greeting clients and patients, monetary transactions, answering a multi-line phone system, responding to texts, emails, and portal requests in a timely manner, sending and receiving faxes, client communication and education, and overall maintenance of the front desk and reception areas.

We are looking for someone to fill a full-time position. Candidates must be willing to work evenings and weekends. We offer a fantastic benefits package, including health insurance, 401k and profit sharing, paid vacation, sick days, paid holidays, uniform allowance, and discounts for staff pets.

Pets First Veterinary Clinic provided the following inclusive hiring information:

We are an equal opportunity employer and will consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

• Women-led organization
• Paid time off

Work Remotely

• No