Veterinary Client Care Representative

Pets-First-Veterinary-Clinic; Chicago (IL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401k and profit sharing

Paid vacation

Sick days

Paid holidays

Uniform allowance

Staff pet discounts

Job summary

Pets First Veterinary Clinic in Chicago is seeking a detail-oriented veterinary receptionist to join our busy team. You will greet clients and patients, handle monetary transactions, answer a multi-line phone system, and respond to texts, emails, and portal requests promptly.

You will maintain the front desk and educate clients about services in a fast-paced environment. We offer a comprehensive benefits package and a supportive team in a full-time role.

Qualifications

• Minimum 1 year of experience in the veterinary field.
• Strong communication skills with colleagues, clients and patients.
• Ability to thrive in a fast-paced team environment.

Responsibilities

• Greet clients and patients and handle monetary transactions.
• Answer a multi-line phone system and respond via texts, emails, and portal requests.
• Send/receive faxes and educate clients while maintaining front desk areas.

Skills

Customer service

Communication

Phone system

Front desk

Tools

CRM software

Phone system

Job description

We are a busy 5-doctor full-service, integrative practice in the Lakeview neighborhood looking for detail and team-oriented veterinary receptionist to join our team. We offer preventative medicine, dentistry, soft-tissue surgery, and some alternative treatments, such as acupuncture and therapeutic cold laser.

Candidates must have at least1 year of experience in the veterinary field, thrive in a fast-paced environment, and have excellent communication skills with fellow colleagues, clients, and patients. Responsibilities include but are not limited to greeting clients and patients, monetary transactions, answering a multi-line phone system, responding to texts, emails, and portal requests in a timely manner, sending and receiving faxes, client communication and education, and overall maintenance of the front desk and reception areas.

We are looking for someone to fill a full-time position. Candidates must be willing to work evenings and weekends. We offer a fantastic benefits package, including health insurance, 401k and profit sharing, paid vacation, sick days, paid holidays, uniform allowance, and discounts for staff pets.

Pets First Veterinary Clinic provided the following inclusive hiring information:

We are an equal opportunity employer and will consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Inclusive Hiring Information

• Women-led organization
• Paid time off

Work Remotely

• No