Veterinary Client Care & Front Desk Specialist

amerivet; Hiawatha (KS); Vor Ort; USD 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Holiday pay

Career development

Wellness program

Referral bonuses

Student loan assistance

Zusammenfassung

AmeriVet is seeking a detail-oriented receptionist to join NEK Veterinary Services in support of pets and their families. You will greet clients, coordinate with nurses and doctors, and help manage the front desk with professionalism and care.

The role emphasizes multitasking, strong customer service, and the ability to stay calm during emergencies and busy periods while maintaining clean, orderly lobby and exam spaces.

Qualifikationen

• Must communicate with clients, nurses and doctors during visits.
• Ability to multitask while handling phones and in-person interactions.
• Willing to learn and expand knowledge without constant supervision.
• Experience in veterinary settings is a plus.

Aufgaben

• Attention to detail, be prompt, dependable, and willing to expand knowledge, able to work without direct supervision.
• Communicate with clients, nurses and doctors as part of daily workflow.
• Multitask and deliver excellent customer service in person and on the phone; check clients in and out.
• Maintain lobby, restrooms and exam rooms; restock supplies as needed.
• Stay calm and patient during emergency situations.
• Check client information and update records as necessary.
• Triaging patients; inform clients and coordinate with staff.
• Monitor waiting clients and ensure nurses/doctors are aware of delays.
• Assist with lifting up to 50 pounds of animals with help as needed.
• May be exposed to odors, noises, animal feces, blood, bites or contagious diseases.
• May assist another staff member with restraining animals or helping clients with their pets.

Kenntnisse

Attention to detail

Customer service

Communication

Team player

Jobbeschreibung

AmeriVet is seeking a detail-oriented receptionist to join NEK Veterinary Services in support of pets and their families. You will greet clients, coordinate with nurses and doctors, and help manage the front desk with professionalism and care.

The role emphasizes multitasking, strong customer service, and the ability to stay calm during emergencies and busy periods while maintaining clean, orderly lobby and exam spaces.