Veterinary Client Care & Hospital Triage Specialist

172157 NEK Veterinary Services; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) matching

Generous holidays and paid time off

Career development programs

Wellness initiatives

Employee referral bonus programs

Competitive pay with bonuses and loan/

Job summary

AmeriVet is seeking a detail-oriented team player who enjoys working with animals, is reliable, and can work without constant supervision. You will communicate with clients as well as nurses and doctors, greet and check in/out clients, and keep lobby, exam rooms, and restrooms clean and stocked.

This role requires multitasking, excellent customer service, calmness in emergencies, and the ability to keep clients informed throughout their visit.

Qualifications

• Ability to communicate with clients, nurses and doctors.
• Strong customer service and multitasking skills.
• Willingness to learn and expand knowledge.

Responsibilities

• Greet clients and assist with check-in/check-out.
• Maintain lobby, restrooms, and exam rooms; restock supplies.
• Communicate effectively with nurses and doctors.
• Remain calm and assist during emergencies.
• Assist with triage and keep clients informed during visits.
• May need to lift/carry animals up to 50 pounds with assistance.
• May encounter odors, noises, and animal waste.

Skills

Attention to detail

Customer service

Team player

Communication skills

Job description

AmeriVet is seeking a detail-oriented team player who enjoys working with animals, is reliable, and can work without constant supervision. You will communicate with clients as well as nurses and doctors, greet and check in/out clients, and keep lobby, exam rooms, and restrooms clean and stocked.

This role requires multitasking, excellent customer service, calmness in emergencies, and the ability to keep clients informed throughout their visit.