Veterinary Client Care & Front Desk Coordinator

Atlanta Humane Society And Society; Atlanta (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Atlanta Humane Society is seeking a Client Service Coordinator to deliver friendly, accurate front-desk service and create a positive experience for clients and patients in East Lake, Atlanta, GA. You will manage calls, appointments, records, and billing while supporting hospital staff.

Qualifications include a high school diploma, at least one year in customer service, and strong communication skills. Proficiency with Microsoft Office and ezyVet is preferred, and the role may require some

Qualifications

• Excellent verbal and written communication skills.
• Ability to actively listen and problem solve in real time.
• Multi-tasking skills and the capability to prioritize tasks.
• Bi-lingual (English-Spanish) is a plus.
• Proven decision-making skills.
• Desire to work with people and animals.
• Proficient with computer programs including Microsoft Office and ezyVet.

Responsibilities

• Greeting clients and patients, answering telephones, and processing sales.
• Managing hospital schedule and confirming appointments with reminders.
• Handling front desk operations and patient records in DaySmart/ezyVet.
• Explaining costs of services to ensure transparency.
• Providing patient and client education and coordinating appropriate care.

Skills

Verbal communication

Written communication

Active listening

Multitasking

Bilingual English-Spanish

Relationship building

Education

High school diploma or GED

Tools

Microsoft Office

ezyVet

Job description

Atlanta Humane Society is seeking a Client Service Coordinator to deliver friendly, accurate front-desk service and create a positive experience for clients and patients in East Lake, Atlanta, GA. You will manage calls, appointments, records, and billing while supporting hospital staff.

Qualifications include a high school diploma, at least one year in customer service, and strong communication skills. Proficiency with Microsoft Office and ezyVet is preferred, and the role may require some