Veterinary Front Desk Specialist – Client Care

Good Hands Veterinary Hospital; Kentucky; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

529 Savings Plan

Tuition Support Program

Referral bonuses

Health insurance (medical, dental, and

Vision coverage

Paid time off

Job summary

Good Hands Veterinary Hospital in Athens, GA is hiring an Experienced Customer Service Representative to join our busy three-doctor practice. You’ll be the welcoming front desk, handling calls, scheduling, payments, and client communication.

We value compassionate, professional team members with veterinary experience, offering a comprehensive benefits package, opportunities for growth, and a supportive environment.

Qualifications

• Prior animal-care or veterinary experience required.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Ability to remain calm in busy reception areas.
• Reliable attendance and teamwork.

Responsibilities

• Provide professional, compassionate service to clients and their pets.
• Answer calls and respond to client questions.
• Schedule and manage veterinary appointments.
• Welcome clients and maintain a positive front-desk experience.
• Process payments and assist with client accounts.
• Coordinate with veterinarians, technicians, and staff.
• Maintain a clean, organized reception area.
• Protect client confidentiality.

Skills

Customer service

Communication skills

Multitasking

Calm under pressure

Team player

Job description

Good Hands Veterinary Hospital in Athens, GA is hiring an Experienced Customer Service Representative to join our busy three-doctor practice. You’ll be the welcoming front desk, handling calls, scheduling, payments, and client communication.

We value compassionate, professional team members with veterinary experience, offering a comprehensive benefits package, opportunities for growth, and a supportive environment.