Veterinary Client Care Coordinator

Kansas State University; Manhattan (KS); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Vacation days

Health insurance

Retirement plan

Job summary

Kansas State University’s Veterinary Health Center seeks a Client Services Assistant for the Small Animal Medicine team in Manhattan, KS. This on-site role focuses on exemplary client communication, precise scheduling, and reliable follow-up to support high-quality patient care.

The position emphasizes a professional, compassionate, service-oriented approach and requires learning the clinic workflows and communication preferences. Monday–Friday, 8am–5pm.

Qualifications

• High school diploma or equivalent.
• At least 1 year of relevant experience.
• Experience in veterinary settings preferred.
• Strong communication and multitasking skills.

Responsibilities

• Serve as the liaison between clients and the clinical care team.
• Coordinate scheduling and appointment processes.
• Provide follow-up communications to clients to support care.
• Maintain a professional, compassionate customer service approach.
• Learn and adapt to the workflows of the Small Animal Medicine team.

Skills

Customer service

Veterinary setting

Medical terminology

Multi-tasking

Decision making

Prioritization

Written and verbal communication

Computer literacy

Team collaboration

Phone etiquette

Education

High school diploma

Job description

Kansas State University’s Veterinary Health Center seeks a Client Services Assistant for the Small Animal Medicine team in Manhattan, KS. This on-site role focuses on exemplary client communication, precise scheduling, and reliable follow-up to support high-quality patient care.

The position emphasizes a professional, compassionate, service-oriented approach and requires learning the clinic workflows and communication preferences. Monday–Friday, 8am–5pm.