Veterinary Care Coordinator & Receptionist (Part-Time)

PetVet Care Centers; Memphis (TN); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Parental leave

401(k) with discretionary contribution

Pet discounts

Calm app access

Employee assistance program (EAP)

CE stipends and career development

Grant Circle relief fund

Job summary

PetVet Care Centers Germantown in Memphis, TN is seeking a Part-Time Veterinary Receptionist (Care Coordinator) to join our team. The role focuses on delivering exceptional client care and coordinating front-desk tasks in a fast-paced veterinary setting.

The position emphasizes customer service, data entry, and basic pet care support, with a schedule Mon, Thu, Fri 8:00am-5:00pm and occasional weekends.

Qualifications

• 1 year of customer service experience in veterinary medicine
• Applicants must be at least 18 years old

Responsibilities

• Provide excellent in-person and phone customer service during all interactions.
• Manage lobby flow, address concerns, calm distressed owners, and schedule appointments.
• Handle basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assist with medication pickups, inquiries, and provide information about services and products.
• Input and manage data in practice management software, including billing and accounts.
• Assist with retail sales, weigh pets, process faxes, and maintain records.
• Reconcile cash drawer and perform end-of-day duties for accurate financial transactions.

Skills

Customer service

Job description

PetVet Care Centers Germantown in Memphis, TN is seeking a Part-Time Veterinary Receptionist (Care Coordinator) to join our team. The role focuses on delivering exceptional client care and coordinating front-desk tasks in a fast-paced veterinary setting.

The position emphasizes customer service, data entry, and basic pet care support, with a schedule Mon, Thu, Fri 8:00am-5:00pm and occasional weekends.