Veterinary Care Coordinator: Calm, Client‑Focused Service

PetVet Care Centers; Memphis (TN); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid parental leave

401(k) with discretionary contribution

Pet discounts

Emotional wellbeing support

Job summary

PetVet Care Centers' Memphis Veterinary Specialists & Emergency in Memphis, Tennessee, is seeking Veterinary Receptionists (Care Coordinators) to join our team. This role supports a high-performing hospital with administration, customer service, and basic clinical coordination.

The hospital provides 24/7 emergency services with board-certified specialists and a strong culture of care, offering benefits and growth opportunities within a large nationwide network.

Qualifications

• Age 18 years or older to be considered.
• 2–3 years of experience in a veterinary practice.

Responsibilities

• Provides excellent customer service in-person, over the phone, and in high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

18+ age

Veterinary experience

Job description

PetVet Care Centers' Memphis Veterinary Specialists & Emergency in Memphis, Tennessee, is seeking Veterinary Receptionists (Care Coordinators) to join our team. This role supports a high-performing hospital with administration, customer service, and basic clinical coordination.

The hospital provides 24/7 emergency services with board-certified specialists and a strong culture of care, offering benefits and growth opportunities within a large nationwide network.