Compassionate Vet Front Desk & Care Coordinator

Stryker Corporation; Englewood (CO); On-site; Confidential; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Calm app and 24/7 EAP

Job summary

PetVet Care Centers' VRCC Veterinary Specialty and Emergency Hospital in Englewood, Colorado is seeking a Care Coordinator to join as a Veterinary Receptionist. This role combines administrative support with client service, aligning with positions like Veterinary Receptionist or Client Care Specialist to deliver top-tier care.

Join a hospital that emphasizes a Culture of Care, collaborative teamwork, and ongoing growth opportunities while supporting pets and their families daily.

Qualifications

• Applicants must be 18 years of age or older to be considered for this position.
• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience.
• Has Customer Service and Veterinary experience

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer Service

Veterinary experience

Education

High school diploma or GED

Job description

PetVet Care Centers' VRCC Veterinary Specialty and Emergency Hospital in Englewood, Colorado is seeking a Care Coordinator to join as a Veterinary Receptionist. This role combines administrative support with client service, aligning with positions like Veterinary Receptionist or Client Care Specialist to deliver top-tier care.

Join a hospital that emphasizes a Culture of Care, collaborative teamwork, and ongoing growth opportunities while supporting pets and their families daily.