Veterinary Care Coordinator – Front Desk & Client Care

PetVet Care Centers; Fountain Valley (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Job summary

PetVet Care Centers' Brookfield Pet Hospital in Fountain Valley, California is seeking a Veterinary Receptionist (Care Coordinator) to join our team. You will provide front-desk support, answer calls, schedule appointments, and help maintain a welcoming, organized lobby.

This role emphasizes outstanding customer service, attention to detail, and the ability to multitask in a fast-paced veterinary environment.

Qualifications

• Front-desk and customer service experience preferred.
• Ability to provide courteous, prompt service and handle cash.
• Comfort with multitasking in a busy veterinary reception area.

Responsibilities

• Provides excellent customer service in person, over the phone, and in stressful situations.
• Manages lobby flow, schedules appointments, and addresses concerns.
• Handles basic pet owner inquiries and explains services.
• Inputs data in practice management software and handles billing.
• Assists with retail items and maintains accurate records.
• Reconciles cash drawer and performs end-of-day duties.

Skills

Customer service

Multitasking

Communication

Cashier duties

Attention to detail

Education

High school diploma or GED

Job description

PetVet Care Centers' Brookfield Pet Hospital in Fountain Valley, California is seeking a Veterinary Receptionist (Care Coordinator) to join our team. You will provide front-desk support, answer calls, schedule appointments, and help maintain a welcoming, organized lobby.

This role emphasizes outstanding customer service, attention to detail, and the ability to multitask in a fast-paced veterinary environment.