Veterinary Admin Lead: Front Desk & Client Services

Texas A&M University; College Station (TX); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Paid holidays

Retirement plan

Tuition assistance

Job summary

Texas A&M University’s Veterinary Medical Teaching Hospital in College Station seeks a Senior Administrative Coordinator to oversee the Large Animal Front Desk operations, admissions/discharges, and cash handling while ensuring a responsive client experience.

The role requires a Bachelor's degree (or equivalent) and at least six years in office administration; preferred are supervisory experience and hospital admin experience, with strong English/Spanish communication and EMR proficiency.

Qualifications

• Bachelor’s degree or any equivalent combination of education and experience.
• Six years of experience in office administration.

Responsibilities

• Supervise, train, assign tasks and evaluate front desk staff; organize schedules and workflow.
• Advise the Clinical Services Assistant Director on client services issues and coordinate admin support functions.
• Oversee cash handling, deposits, and payments; manage client payment plans and policies.
• Promote effective communication between Client Services, clinicians, clients and the public.
• Develop and update Client Services procedures; train staff and interns; ensure compliance.

Skills

Leadership

Bilingual (English/Spanish)

EMR proficiency

Multi-tasking

Interpersonal skills

Office software (Microsoft Office)

Education

Bachelor’s degree or equivalent

Tools

EzyVet

Job description

Texas A&M University’s Veterinary Medical Teaching Hospital in College Station seeks a Senior Administrative Coordinator to oversee the Large Animal Front Desk operations, admissions/discharges, and cash handling while ensuring a responsive client experience.

The role requires a Bachelor's degree (or equivalent) and at least six years in office administration; preferred are supervisory experience and hospital admin experience, with strong English/Spanish communication and EMR proficiency.