Senior Front Desk & Administrative Lead

Texas A&M University System; College Station (TX); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Paid holidays

Retirement plan

Professional development

Job summary

Texas A&M University Vet Med-Teaching Hospital is seeking a Senior Administrative Coordinator I to supervise the Small Animal Front Desk, overseeing admissions and discharges, cash handling, scheduling, and daily workflow.

The role requires a Bachelor’s degree with at least six years of office administration experience, strong customer service, and effective communication. Experience with an EMR system and bilingual English/Spanish is valued.

Qualifications

• Bachelor’s degree required; six years of office administration experience.
• Front desk supervision and client services oversight in a veterinary setting is preferred.
• Strong communication and organizational skills with the ability to handle confidential information.

Responsibilities

• Supervises, trains, assigns tasks and evaluates front desk staff.
• Oversees admissions and discharges, cash handling, scheduling, and daily front desk workflow.
• Ensures professional handling of client concerns and complaints in line with hospital policies.

Skills

Administrative experience

Supervisory experience

Customer service

Communication skills

Bilingual English/Spanish

EMR system familiarity

Education

Bachelor’s degree

CAP or Hospitality/certifications training?

Tools

Electronic Medical Record (EMR) system

Job description

Texas A&M University Vet Med-Teaching Hospital is seeking a Senior Administrative Coordinator I to supervise the Small Animal Front Desk, overseeing admissions and discharges, cash handling, scheduling, and daily workflow.

The role requires a Bachelor’s degree with at least six years of office administration experience, strong customer service, and effective communication. Experience with an EMR system and bilingual English/Spanish is valued.