Veterans Service Officer

State of Missouri; Osage Beach (MO); On-site; USD 54,000 - 58,000; Full time

Benefits offered by this job

3 weeks paid vacation

3 weeks paid sick leave

13 paid holidays

Health, dental, vision insurance

Free life insurance

Retirement

Savings plan match

Birth/adoption leave

Job summary

Missouri Veterans Commission (MVC) is seeking a Veterans Service Officer to help Veterans and their families obtain federal and state benefits. You will interview Veterans, review records, and develop benefits packages under VA and state laws.

The role includes outreach at events to promote MVC programs and respond to inquiries from Veterans and organizations. Requires knowledge of benefits processes, an honorable discharge, and a related bachelor’s degree.

Qualifications

• Knowledge of federal and state laws, regulations, and procedures related to benefits for military members, Veterans and dependents.
• Knowledge of the application and appeal processes for VA and other benefits.
• Ability to interview and interact with the general public from diverse backgrounds.

Responsibilities

• Conduct interviews with Veterans and dependents.
• Review data to determine eligibility for VA and other benefits.
• Develop claims packages for disability, education, healthcare, and burial benefits.
• Maintain beneficiary claim files and verify benefits annually.
• Outreach and present at events to promote MVC programs.
• Respond to benefit questions from Veterans, dependents, legislators and organizations.

Skills

Benefits knowledge

Interviewing skills

Public interaction

Diversity sensitivity

Honorable discharge

Education

Bachelor's degree

Job description

Are you a Veteran interested in helping others who have also served our nation? As a Veterans Service Officer (VSO) with the Missouri Veterans Commission, you can positively impact the lives of Veterans and their families by helping them obtain federal and state benefits they have earned, and so much more! It is a career that is rewarding, meaningful, and fulfilling. MVC believes in the saying, "To Serve Rather Than To Be Served." If you share this value, we welcome you to contact us to learn more and become a difference-maker for Veterans!

Pay:

$53,770.32 - $57,534.24

Examples Of Work

• Conduct interviews with Veterans and their dependents
• Review background data, medical and financial information to determine eligibility for and raise awareness of Federal, State, and Local/Private Veteran benefits or other related programs
• Develop claims packages for Veterans and their dependents seeking disability, education, health care, cemetery, and related benefits, ensuring proper certification of all documentation based on Department of Veterans Affairs laws and regulations
• Maintain and monitor beneficiary claim files to ensure continual receipt of VA benefits and prepare annual verifications for eligibility
• Serve as program and benefits representative to conduct outreach, attend benefit fairs, present at area events to promote the Missouri Veterans Commission programs
• Respond to benefit questions from Veterans, dependents, legislators, and National Veteran Service Organizations

Qualifications

Must demonstrate the following which may be obtained through military and/or work experience or through completion of a bachelor’s degree in a related program:

• Knowledge of the federal and state laws, regulations, and procedures related to benefits available to military service members, Veterans, and their dependents
• Knowledge of the application and appeal processes for Compensation, Dependents Indemnity Compensation, Disability and Live/Death Pension, Education, Vocational Rehabilitation, Burial, VA Insurance, Medical Treatment and other Federal benefits
• Knowledge and ability to apply the basic principles and methods of interviewing, communicating and interacting with members of the general public from diverse backgrounds

AND

• Possess an Honorable Discharge from the military forces of the United States

(Lack of post-secondary education will not be used as the sole basis for denying consideration to any applicant.)

Benefits

• 3 weeks paid vacation; 3 weeks paid sick leave; 13 paid holidays
• Health (medical, dental, vision) and free life insurance
• Retirement
• Up to $25/month match on savings plan
• 6 weeks paid leave for birth or adoption

At the Missouri Veterans Commission, we value diversity because we believe in the power of our differences. MVC strives for an inclusive work environment where equal and equitable opportunities exist for all employees. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, genetic information, national origin, pregnancy, race, religion, sex, sexual orientation, gender identity, veteran status, uniformed service member, or any other status protected by federal, state or local law .

Please contact Becky Buechter, Human Resources Specialist at [e-mail] or 573-522-1424.