Veterans Health Front Desk & Scheduling Specialist

Talentify; Lamar (CO); On-site; USD 34,000 - 43,000; Full time

Job summary

Sciolex Corporation is seeking a Medical Support Assistant to support Veterans Health Administration. The role involves front desk reception, answering calls, scheduling, and coordinating care with community providers. Strong English communication and basic medical terminology knowledge are required.

The position requires a High School Diploma or GED and at least 6 months of customer service experience, plus the ability to type 50 WPM and use MS Office tools. Candidates must be U.S.

Qualifications

• High school diploma or GED or equivalent.
• Knowledge of basic medical terminology.
• Minimum 6 months of customer service experience.
• Ability to type 50 WPM.
• Proficient in Microsoft Office and basic computer use.

Responsibilities

• Screens and receives phone calls in a courteous and timely manner.
• Responds to telephone inquiries regarding delivery of services.
• Schedule appointments and track pre- and post-appointment contacts.
• Receive medical records and ensure proper entry into Records Systems.
• Coordinate and authorize care with external community care providers.
• Access computers and use Microsoft Office products (Outlook, Teams, Word, Excel) and electronic systems.
• Process community care consults in related electronic systems.
• Communicate effectively with internal/external medical staff, patients, and third parties.
• Provide friendly, quality customer service to patients, families, and staff.
• Perform front desk administrative duties as needed.

Skills

Customer service

English proficiency

Typing 50 WPM

Basic computer skills

Education

High School Diploma or GED

Job description

Sciolex Corporation is seeking a Medical Support Assistant to support Veterans Health Administration. The role involves front desk reception, answering calls, scheduling, and coordinating care with community providers. Strong English communication and basic medical terminology knowledge are required.

The position requires a High School Diploma or GED and at least 6 months of customer service experience, plus the ability to type 50 WPM and use MS Office tools. Candidates must be U.S.