Veterans Health Care Support Specialist

U.S. Department of Veterans Affairs; Columbia Township (MO); On-site; USD 32,000 - 60,000; Full time

Job summary

U.S. Department of Veterans Affairs in Missouri seeks a Medical Support Assistant to support primary care clinics, manage appointments, handle patient communications, and coordinate with physicians and nurses within an interdisciplinary team.

The role covers scheduling, data entry, medical records handling, and customer service in a federal civil service setting. On-site work with standard hours; GS-3 to GS-5 positions with progression; relocation not included.

Qualifications

• KSAs include medical terminology and patient care understanding.
• Ability to record patient messages and follow-up instructions.
• Capacity to interact professionally with diverse patients and staff.

Responsibilities

• Functions as clinic clerk and receptionist in primary care.
• Manages appointment scheduling, cancellations, and no-shows.
• Enters and updates patient demographics and insurance data.
• Supports physicians and nurses, coordinating care and workload.
• Maintains electronic records and prepares routine reports.

Skills

Medical terminology

Clerical skills

Communication

Customer service

Data entry

Reception duties

Education

High school diploma or GED

Tools

Office software

Job description

U.S. Department of Veterans Affairs in Missouri seeks a Medical Support Assistant to support primary care clinics, manage appointments, handle patient communications, and coordinate with physicians and nurses within an interdisciplinary team.

The role covers scheduling, data entry, medical records handling, and customer service in a federal civil service setting. On-site work with standard hours; GS-3 to GS-5 positions with progression; relocation not included.