Veterans Benefits Counselor & Claims Advocate (Telework)

Veterans Benefits Administration; Sioux Falls (SD); Hybride; USD 68 000 - 88 000; Plein temps

Résumé du poste

Veterans Benefits Administration in the Department of Veterans Affairs seeks a Legal Administrative Specialist (Contact Representation) to assist Veterans, dependents, and beneficiaries with benefits and related issues. You will serve as a key contact, explain benefits, and help gather documents to support claims.

You will conduct interviews at VA facilities and outreach events, review claims for accuracy, and communicate decisions and rights to claimants while upholding policies and protecting

Qualifications

• Transcript must be submitted with your application if you are basing qualifications on education.
• Education or degrees recognized by the U.S. Department of Education may be used to qualify for Federal employment.
• If using foreign education, send a Certificate of Foreign Equivalency with your transcript.

Responsabilités

• Counsel Veterans, their dependents, and beneficiaries regarding VA benefits and non-VA benefits.
• Serve as the facility Point of Contact and advocate in dealings with VA elements and external organizations.
• Interview Veterans at VA facilities and outreach events to initiate claims and assist with documents.
• Review claims for Veterans, submit requests for action, and interpret laws and procedures.
• Explain documents necessary to facilitate timely processing and communicate VA decisions to claimants.
• Provide counseling and support throughout the claims process and represent Veterans' interests.

Description du poste

Veterans Benefits Administration in the Department of Veterans Affairs seeks a Legal Administrative Specialist (Contact Representation) to assist Veterans, dependents, and beneficiaries with benefits and related issues. You will serve as a key contact, explain benefits, and help gather documents to support claims.

You will conduct interviews at VA facilities and outreach events, review claims for accuracy, and communicate decisions and rights to claimants while upholding policies and protecting