VA Benefits Supervisor: Lead Claims & Outreach (Telework)

Veterans Benefits Administration; Boise (ID); Remote; USD 106,000 - 138,000; Full time

Job summary

Veterans Benefits Administration in the United States government seeks a Supervisory Veterans Service Representative to lead a Veterans Service Center division, manage staff, and oversee the delivery of VA benefit programs to Veterans and their dependents.

The role involves directing workload, ensuring policy adherence, coordinating resources, and acting as a technical advisor on complex claims. Telework is allowed situationally, with on-site reporting requirements when scheduled.

Qualifications

• No educational substitutions at this grade level.
• Other security clearance required.

Responsibilities

• Plans, organizes, coordinates, directs, and controls the work of the division.
• Directs staffing, placement, assignment, and training of division personnel to manage division workflow/productivity.
• Directs program activities for the delivery of VA benefit programs for Veterans, their dependents, and beneficiaries.
• Establishes and maintains effective relationships with civic and Veteran organizations.

Job description

Veterans Benefits Administration in the United States government seeks a Supervisory Veterans Service Representative to lead a Veterans Service Center division, manage staff, and oversee the delivery of VA benefit programs to Veterans and their dependents.

The role involves directing workload, ensuring policy adherence, coordinating resources, and acting as a technical advisor on complex claims. Telework is allowed situationally, with on-site reporting requirements when scheduled.