Telework-Eligible Legal Admin Specialist - Veteran Benefits

Veterans Benefits Administration; San Antonio (TX); Hybrid; USD 51,000 - 67,000; Full time

Job summary

The Veterans Benefits Administration, Department of Veterans Affairs, seeks a Legal Administrative Specialist to join the Public Contact Team in the Veterans Service Center. The incumbent provides in-depth information and comprehensive assistance to Veterans, their dependents, and beneficiaries on VA benefits and related non-VA programs.

Key duties include counseling sessions (in person or by phone), explaining VBA rating decisions, assisting with broad benefit areas (pension, education, health

Qualifications

• Education must be accredited by accrediting institutions recognized by the U.S. Department of Education.
• If foreign education is used to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript.

Responsibilities

• Coordinate counseling sessions with Veterans, their dependents, and beneficiaries face-to-face, regarding all benefits available through the Department of Veterans Affairs, as well as non-VA benefits.
• Explain VBA rating decisions and provide explanations using extensive knowledge of VA benefits and services, claim and appeal processing procedures and related information.
• Assist with programs including, but not limited to, compensation and pension benefits, home loan eligibility, education, health care, life insurance, burial benefits, vocational rehabilitation services, and SSA and other programs.
• Prepare technical correspondence to veterans and their dependents providing benefit information, rights and responses to inquiries; explain pertinent legal provisions and regulations; initiate inquiries to resolve errors or delays in benefits; complete claim and appeal-related work.

Education

Education must be accredited by accrediting institutions recognized by the U.S. Department of Education

Foreign education must be accompanied by a Certificate of Foreign Equivalency

Job description

The Veterans Benefits Administration, Department of Veterans Affairs, seeks a Legal Administrative Specialist to join the Public Contact Team in the Veterans Service Center. The incumbent provides in-depth information and comprehensive assistance to Veterans, their dependents, and beneficiaries on VA benefits and related non-VA programs.

Key duties include counseling sessions (in person or by phone), explaining VBA rating decisions, assisting with broad benefit areas (pension, education, health