Veterans Benefits & Appeals Administrator

Commonwealth of VA Careers; Danville (VA); On-site; USD 33,000 - 36,000; Full time

Job summary

Commonwealth of VA Careers in Danville is seeking a Veterans Service Administrator to provide administrative support to the appeals team and to educate veterans and their families about available benefits. The role involves handling hearing calendars, data updates, and outreach activities to ensure claims and benefits are accessible and understood.

The position requires strong office skills, the ability to read and apply regulations, and excellent communication and customer service abilities.

Qualifications

• Working knowledge of office administration practices and procedures.
• Some knowledge of laws and regulations pertaining to veterans’ benefits.
• Ability to read, interpret and apply laws, regulations and procedures.
• Ability to communicate effectively, orally and in writing.

Responsibilities

• Provide administrative support to the appeals team (calendar, scanning, filing, communication).
• Educate veterans and dependents on services and benefits offered by VA and federal government.
• Assist clients in accessing lawful and ethical claims and benefits.

Skills

Office admin

Communication

Customer service

Regulations knowledge

Job description

Commonwealth of VA Careers in Danville is seeking a Veterans Service Administrator to provide administrative support to the appeals team and to educate veterans and their families about available benefits. The role involves handling hearing calendars, data updates, and outreach activities to ensure claims and benefits are accessible and understood.

The position requires strong office skills, the ability to read and apply regulations, and excellent communication and customer service abilities.