Veteran Wellness Programs Manager

Bastion Community of Resilience; New Orleans (LA); On-site; USD 60,000 - 90,000; Full time

Job summary

Bastion Community of Resilience is hiring a Community Programs Manager in New Orleans, LA to oversee daily operations and programming of the Veteran Wellness Center, outside Bastion’s long-term programs. You will build partner relationships, plan events, manage outreach and intake, and track services and resources.

The role requires experience in social services, strong interpersonal skills, and a commitment to veteran wellbeing.

Qualifications

• Bachelor’s degree or higher in Social Work, Human Services, Public Health, or related field.
• Experience with social work, supportive services, community organizing, or case management.
• Knowledge of veteran-serving programs (VA, state, nonprofit resources).
• Strong interpersonal and organizational skills.
• Empathetic, culturally sensitive, and nonjudgmental client service.
• Creative problem solving, teamwork, and client-facing interaction.

Responsibilities

• Lead planning, overseeing, and tracking all events and activities in the Veteran Wellness Center outside Bastion’s formal programs.
• Develop and formalize partnerships with third party organizations delivering services in the Center.
• Coordinate with the Executive Director on Bastion’s role as fiscal sponsor and convener of the New Orleans Veterans Coalition.
• Coordinate and oversee execution of special events including Partner Convenings and Wellness Fest.
• Develop new programs and offerings in the Center aligning with Bastion’s care model.
• Manage and supervise all Bastion volunteer activities around the Center.
• Oversee the organization’s budget for veteran-facing events outside long-term programs.
• Track and report Veteran Wellness Center participation data (Salesforce).
• Assist staff in greeting and assisting veterans seeking support.
• Supervise the Intake Coordinator and Outreach Coordinator.

Skills

Interpersonal skills

Organizational skills

Empathetic & culturally sensitive

Problem solving & teamwork

Client-facing interaction

Education

Bachelor’s degree or higher in Social Work, Human Services, Public Health, or related field

Job description

Bastion Community of Resilience is hiring a Community Programs Manager in New Orleans, LA to oversee daily operations and programming of the Veteran Wellness Center, outside Bastion’s long-term programs. You will build partner relationships, plan events, manage outreach and intake, and track services and resources.

The role requires experience in social services, strong interpersonal skills, and a commitment to veteran wellbeing.