Veteran Support Desk Aide (Work-Study) – Onsite, 25 hrs/wk

University of Michigan; Flint (MI); Presencial; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

The University of Michigan—UM-Flint is seeking a Student Veterans Resource Center work-study student to support front desk operations, assist veteran students, and coordinate outreach and events. The role involves directing inquiries, referrals to campus resources, and contributing to communications and program activities.

Ideal candidates are current UM-Flint students eligible for VA work-study funding, with strong organizational skills and proficiency in MS Office and Google Suite.

Formación

• Must be current UM-Flint student.
• Must be eligible for VA work study funding (student must be using VA education benefits and be certified at least 3/4-time in each enrollment period).
• Knowledge of UM-Flint campus and VA programs.
• Proficient in MS Office Suite (Excel, PowerPoint, Word) and Google Suite

Responsabilidades

• Assist with basic office functions including front desk support, answering phones, greeting guests, recording messages for staff, and directing calls and walk-ins.
• Organize all front desk operations and maintain orderliness of SVRC Lounge.
• Serve as a peer resource for newly admitted veteran-connected students, assisting in navigation of the UM-Flint campus and resources.
• Make referrals to internal and, where necessary, external services, including financial aid, tutorial support, Counseling and Psychological Services, accessibility and accommodations, and testing services.
• Participate in training events relevant to veterans.
• Draft written communications, listserv announcements, flyers, etc.
• Make calls to current and incoming students regarding events and activities.
• Assist with workshop planning and implementation.
• Maintain all records and communications with strict confidentiality.
• Support and assist Program Manager with orientation and outreach activities.

Conocimientos

MS Office Suite

Google Suite

Descripción del empleo

The University of Michigan—UM-Flint is seeking a Student Veterans Resource Center work-study student to support front desk operations, assist veteran students, and coordinate outreach and events. The role involves directing inquiries, referrals to campus resources, and contributing to communications and program activities.

Ideal candidates are current UM-Flint students eligible for VA work-study funding, with strong organizational skills and proficiency in MS Office and Google Suite.