Veteran Services Support Specialist

U.S.VETS; Kapolei (HI); On-site; USD 36,000 - 48,000; Full time

Job summary

U.S.VETS is seeking a Veteran Service Assistant to support daily residential services for veterans. Responsibilities include delivering basic services, coordinating with clinical staff, handling client mail, and assisting with move-ins/move-outs.

The role requires strong communication, teamwork, and a commitment to a sober, client-centered environment. Duties include safety rounds, incident reporting, and documentation across the site.

Qualifications

• High School Diploma or equivalent.
• At least 1 year of experience with programs and homeless populations.
• Good communication and interpersonal skills.
• Ability to work collaboratively with residential staff.
• Promote client-centered philosophy and sober environment.
• Energetic, dedicated to mission and flexible.
• Basic computer literacy.
• Valid driver’s license; if driving company vehicles, meet insurance requirements and complete driver training.

Responsibilities

• Deliver basic services (shelter, food, hygiene) to veterans at the facility.
• Maintain a harmonious atmosphere by communicating with clinical staff and maintaining a therapeutic community environment.
• Assist in the delivery/handling of client mail.
• Assist clients with move-in and move-out from the facility.
• Submit Incident Reports to the Supervisor concerning safety events.
• Address client issues promptly to ensure uninterrupted services.
• Conduct safety rounds around internal and external locations of facilities.
• Maintain supply inventory and ensure proper storage.
• Assist with facility upkeep and inspections readiness.
• Assist in implementing safety and emergency procedures.
• Assist in bed checks and room inspections for cleanliness and safety.
• Document bed checks, inspections, incident reports, and client logs.
• Facilitate routine daily living activities for clients.
• Adhere to site work order procedures.
• Assist with weekly cleaning of client rooms and common areas.
• Perform other duties as assigned.

Skills

Communication

Interpersonal skills

Team collaboration

Basic computer literacy

Driver's license

Flexibility

Education

High School Diploma or equivalent

Job description

U.S.VETS is seeking a Veteran Service Assistant to support daily residential services for veterans. Responsibilities include delivering basic services, coordinating with clinical staff, handling client mail, and assisting with move-ins/move-outs.

The role requires strong communication, teamwork, and a commitment to a sober, client-centered environment. Duties include safety rounds, incident reporting, and documentation across the site.